Raising the Competitive Bar
Whether it's exceeding expectations, earning customer loyalty or rewiring the supply chain, retailers can benefit by adopting a fresh digital perspective.
According to recent Cognizant research, retailers with exceptionally strong revenue growth already derive a higher percentage of their sales from digital channels. The race to digital transformation is on, and there is no time for delay.
There’s plenty of room in the digital economy for traditional retailers if they shift focus from products to experiences, and blend the physical and digital to offer personalized shopping experiences.
VIEW PDFMaximize customer service and profits and meet changing demands amid increased competition and complex supply chains.
Optimize merchandising, increase supply chain efficiency and generate product mix forecasts for better retention.
Adjust prices, fine-tune inventory planning and deploy next generation point of sale systems to enhance the customer experience.
Embrace the future of shopping by delivering concepts and solutions for in-store selling through social networks.
Our research reveals a surprisingly wide gap in how digital leaders and laggards perceive the digital future and are approaching these changes.
VIEW PDFCognizant's Retail practice helps retailers turn today's pain points into new business opportunities.
Transform the way customers interact with your business spaces—and turn your physical space into a differentiator, not a drag on your resources.
See solutions tailored to this industry.
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